User Data Handling

Introduction

Marshmellow Games (hereinafter referred to as "we", "us", or "our") is committed to protecting the privacy and personal information of our users (hereinafter referred to as "you" or "your"). This policy outlines how we handle the deletion of user data upon request.

User Data Deletion Requests

If you wish to have your data deleted from Marshmellow Games' servers, you can send a deletion request to our customer support team at ping@marshmellow.games. We will promptly respond to your request and provide you with instructions on how to proceed.

Types of User Data That Can Be Deleted

We will delete the following types of user data upon request:

Personal Information: Your name, email address, phone number, and other personal information that you have provided to us.
Game Data: Your game progress, achievements, and other game-related data.
Analytics Data: Any data we have collected about your usage of the App.

Retention of User Data

We will retain your user data only for as long as necessary to provide you with the App's services or as required by applicable laws. Once we have fulfilled these obligations, we will delete your data as soon as reasonably possible.

Exceptions to User Data Deletion

There may be certain circumstances where we cannot fulfill your request to delete your data, such as if we are required by law to retain your data or if your data is necessary for the App's operation. In such cases, we will notify you of the reasons for our inability to delete your data.

Verification of User Data Deletion Requests

To ensure the security of your data, we may ask you to verify your identity before processing your deletion request. This may include providing additional personal information, such as your name, email address, and phone number.

If you have any questions or concerns about this User Data Deletion Policy or our data practices, please contact us at ping@marshmellow.games.